London 2023

World IA Day London 2023, Venue. Explore past content.

Event ended.

Join the the UK / London information architecture community for a one-day, fully remote event featuring guest speakers, and networking!

Event recap

Talk recording and slides from WIAD London can be found on Notist.

Date and time

Saturday, March 8, 2025 - 8:30am to 4pm Pacific

Location

Supercool venue name Venue Avenue

Map directions | Venue details

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Wayfinding is a fundamental human activity and an integral outcome of good information architecture. It helps us to know where we are and to recognise where we could go. Having many choices can be an opportunity, but it can also cause anxiety. Therefore, we are in need of wayfinding systems that support us on our journey.

Information architecture gives us ways to understand, filter out the noise, and focus on the important parts to help us get our bearings. It creates environments that are accessible, sustainable, and extensible. All in all, information architecture empowers us to find our own way in our own time by considering our experiences, expectations, and situations.

Speakers

Tom Hewitson

John Dickens

Upma Singh

Program schedule

Developments in video game accessibility have increased rapidly within the last decade. Many games now ship with a raft of features and settings designed to help players with mobility, sight, hearing and cognitive accessibility needs. Removing barriers to play is an important pillar of our work at PlayStation Studios.

Whilst usability has long been established as an integral part to game design, the settings menu within the game - once something seen as purely a container for basic visual and audio settings - is now a vast directory of complex settings and features that can drastically alter the gameplay experience.

As such, game developers must consider the usability of their menus and systems. This talk will focus on research efforts to help identify how video game developers can increase discovery and comprehension of their game settings to ensure all players are able to navigate and use features that have the potential to remove barriers to play.

Presented by: John Dickens, User Researcher, Sony PlayStation

How ORCA can help orient and guide your users

ORCA (Objects, Relationships, Calls-To-Actions and Attributes) is an Object-Oriented UX (OOUX) methodology that helps teams design thorough information architectures. Thorough IAs that inherently include strong orientation and wayfinding! Upma will walk you through the method and point you toward more resources so you can start using it today.

Presented by Upma Singh, Senior Experience Designer, EPAM Systems

Large Language Models and the future of digital assistants

Large Language Models are set to revolutionise conversational services such as chatbots and voice assistants but harnessing is far from Simple. Tom will talk about techniques for getting them to do what you want, how to mitigate bad behaviours such as hallucinations and the potential for the future.

Presented by Tom Hewitson, Founder, labworks.io